You cannot have a relationship with a survey
Delving into the use of “conversational AI avatars” to underpin company brand values and to create a “survey companion’” with whom employees can build an ongoing relationship of trust.
Paul is The Evolved Group’s Director of Growth. Paul is passionate about decision-science and the part accurate data insights have to play in the customer and employee life-cycle.
Delving into the use of “conversational AI avatars” to underpin company brand values and to create a “survey companion’” with whom employees can build an ongoing relationship of trust.
The world has changed in the face of the COVID19 pandemic and employees are quickly adapting to the new normal, working remotely.
There is an elephant in the insights room. We need to talk about surveys. Has anybody else noticed just how many companies send out customer satisfaction and feedback surveys?
When it comes to superannuation funds, First State Super takes a very different approach to member satisfaction and service than most.
The biggest theme to emerge in my personal conversations with senior CX practitioners was vendors delivering on their promises of performance.
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To date more than 30 million surveys have been created using Human Listening™. It is the trusted platform used by local and global brands that demand the highest levels of resilience, robustness and data security.