2021 saw increases in online qualitative & engagement with customers at mass scale. In 2022, Evolved CEO, Garreth Chandler, foresees an increase in the use of AI from a customer perspective and in the research process.
Meaningful engagement means giving people a voice and providing organisations with a window into the hearts and minds of their employees, customers and prospective customers. Meaningful engagement has become our mantra and it is powered by EVE and Conversational AI.
Consumer Brand Relationships A true relationship between a consumer and a brand forms from the alignment of values, expressed in a promise, resulting in desire, and manifested in purchase. We measure brand relationships in various ways. So far, so…
To date more than 30 million surveys have been created using Human Listening™.It is the trusted platform used by local and global brands that demand the highest levels of resilience, robustness and data security.