As CEO of Human Listening, Chris is passionate about data-driven storytelling and believes that it takes both great customer and employee experiences to deliver sustained commercial success.
Conversational AI has rapidly evolved in recent years, transforming the way humans interact with technology. In this blog post, we’ll delve into the exciting developments and possibilities of unleashing the power of human emotion in Conversational AI.
Delving into the use of “conversational AI avatars” to underpin company brand values and to create a “survey companion’” with whom employees can build an ongoing relationship of trust.
Delving into the use of “conversational AI avatars” to underpin company brand values and to create a “survey companion’” with whom employees can build an ongoing relationship of trust.
The role of the CX professional has never been more critical, and yet many organisations are not maximising their investment in CX. Leverage new technologies in order to generate ROI on CX programs and initiatives.
We’re super excited for our Founder and CEO, Garreth Chandler, to speak at the AMSRS 2020 National Conference tomorrow, August 5th, at 12pm.
A relevant issue for organisations in 2018 will likely be remembered as a big moment in the world of customer privacy and data protection.
To date more than 30 million surveys have been created using Human Listening™. It is the trusted platform used by local and global brands that demand the highest levels of resilience, robustness and data security.